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Customer Services

At your service

With a team of highly trained frontliners, our customer service department takes immense pride in delivering top-notch assistance and quality service to our valued customers. We are dedicated to fulfilling your needs to the best of our ability. You can access our services through various platforms, including our Facebook page, our six conveniently located service centers spread across our franchise area, and our round-the-clock phone line, ensuring support is always within reach.

View Your Electricity Bill Anytime, Anywhere with MobileAP

Aside from allowing customers to check their monthly electricity bill, MobileAP allows them to view their payment history for the past 12 months, see consumption charts to help monitor energy consumption, register multiple Visayan Electric accounts, and check the list of payment options.

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