top of page
visayan-electric-customer-services-banner.jpg

Transfer of Account Name

A Quick Guide to Updating Your Account

Whether you're moving in or taking over, we’ve made the handover easy. Follow these steps to update your account records.

ChatGPT Image May 20, 2026, 08_50_28 AM.png
Schedule Inspection  

Once your request is processed, our technical team will conduct a site inspection within 2 to 3 working days.

Sign Agreement

Finalize the process by signing your new Electric Service Agreement immediately following inspection approval.

Submit Request 

Complete the online application and upload the necessary documents to begin your request.

Settle your outstanding balance and bill deposit at any authorized payment partner 

Settle Balance

Note: Please allow one full billing cycle for the name change to appear on your statement.

Apply for Change of Name

View Your Electricity Bill Anytime, Anywhere with MobileAP

Aside from allowing customers to check their monthly electricity bill, MobileAP allows them to view their payment history for the past 12 months, see consumption charts to help monitor energy consumption, register multiple Visayan Electric accounts, and check the list of payment options.

bottom of page