Lines and Poles Service Request
Common Reasons for Line and Pole-Related Requests
Steps to Report Line and Pole Concerns
We’ve Simplified Line & Pole Reporting
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We will inspect the site and ensure everything is safely resolved.
Approval and
Implementation
​Your request will be implemented within 2 to 3 working days after inspection approval and compliance with any remaining requirements as advised during inspection.
Request for
Lines and Poles
Review and
Assessment
Complete the digital application and upload your requirements through our online form.
Once your request is submitted, our technical team will conduct a site inspection within 2 to 3 working days.
View Your Electricity Bill Anytime, Anywhere with MobileAP
Aside from allowing customers to check their monthly electricity bill, MobileAP allows them to view their payment history for the past 12 months, see consumption charts to help monitor energy consumption, register multiple Visayan Electric accounts, and check the list of payment options.
