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Upgrade or Downgrade Your Service

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Preparation & Permits
  • Secure Permits: Obtain an Electrical Permit from the Office of the Building Official (OBO).

  • Hire a Professional: Engage an accredited electrician or electrical practitioner to handle your metering setup.

  • Endorsement: Ensure your practitioner endorses your application for submission.

Submission & Survey
  • Pay Required Deposit: Once the inspection is approved, update your bill deposit based on the inspection                                                   result at  any authorized payment or service center.

  • Sign Contract:  Sign your new Electric Service Agreement at any of our service center near you.

Payment & Agreement
  • Final Setup: Meter installation and energization typically take 10 to 15 working days after signing,                          depending on the scope of work.

  • Submit Documents: Upload your requirements via our Online Form or let your hired electrical practitioner                                         endorse your application  [View Complete Requirements]

  • Site Survey: Our team will conduct a survey within 2 to 3 working days after submission.

A Step-by-Step Guide for You

We’re here to help you through every phase of your service adjustment. Follow these four simple steps to prepare your requirements and process your updated electrical connection.

Installation and Energization

   Our Crew may contact you during the inspection should additional coordination be required

Start Your Application

View Your Electricity Bill Anytime, Anywhere with MobileAP

Aside from allowing customers to check their monthly electricity bill, MobileAP allows them to view their payment history for the past 12 months, see consumption charts to help monitor energy consumption, register multiple Visayan Electric accounts, and check the list of payment options.

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