Reconnection of Service
Preparation & Permits
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Secure Permits: Obtain an Electrical Permit from the Office of the Building Official (OBO).
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Hire a Professional: Engage an accredited electrician or electrical practitioner to handle your metering setup.
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Endorsement: Ensure your practitioner endorses your application for submission.
Submission & Survey
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Pay Required Deposit: Once the inspection is approved, update your bill deposit based on the inspection result at any authorized payment or service center.
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Sign Contract: Sign your new Electric Service Agreement at any of our service center near you.
Payment & Agreement
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Final Setup: Meter installation and energization typically take 2 to 3 working days after signing of agreement.
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Submit Documents: Upload your requirements via our Online Form or let your electrical practitioner endorse your application [View Complete Requirements]
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Site Survey: Our team will conduct a survey within 2 to 3 working days after submission.
Restore Your Connection
To ensure everything meets current safety standards, requests for meters removed for over a year follow our new service process. Let’s get you started with the steps below."
Installation and Energization
NOTE: Applications that require additional power line work or have a load requirement above 8,000 watts may take 10–15 working days for service connection, depending on the scope of work required.
View Your Electricity Bill Anytime, Anywhere with MobileAP
Aside from allowing customers to check their monthly electricity bill, MobileAP allows them to view their payment history for the past 12 months, see consumption charts to help monitor energy consumption, register multiple Visayan Electric accounts, and check the list of payment options.
