Payment Posting Request

Please ensure your contact details are active and up to date. Our team may reach out to verify or confirm transaction details during the validation process if necessary.

Submit a Request Now

Track Your Unposted Payment

Made a payment but don't see it on your account yet? Don't worry — we’re here to help you clear it up. Just follow our 4 easy steps to submit your details online, and our team will securely verify and update your account.

Please allow 1 business day for your payment to post naturally to your account. After this period, you can verify your updated balance against your official transaction receipt."

Before starting your online request, please gather your account number, the transaction ID or reference number, and a clear copy or of your payment receipt.

Wait and Verify

Prepare Documents

Check Posting Time

Gather Your Details

Submit Online

Simply complete our quick online form with your transaction details and upload your proof of payment. This allows our team to immediately assess and validate the payment for you.

Account Update

Once your request is submitted and verified, the payment will be successfully posted to your account history. Your outstanding balance will be updated accordingly within 2 to 3 working days.

Fill Out the Form

Posting and Resolution

View Your Electricity Bill Anytime, Anywhere with MobileAP

Aside from allowing customers to check their monthly electricity bill, MobileAP allows them to view their payment history for the past 12 months, see consumption charts to help monitor energy consumption, register multiple Visayan Electric accounts, and check the list of payment options.