For most of us, paying bills is quick and easy. If you live in Metro Cebu, chances are you’re within five minutes of the nearest Bayad Center. It’s so convenient that we simply fit it into our daily routine without much thought. However, for people living in far-flung areas, paying bills requires significantly more time and effort, often forcing them to plan their day around it.
Understanding these challenges, AboitizPower and its subsidiary, Visayan Electric, have made customer convenience a driving force for innovation. Ever since the inception of its mobile application, MobileAP, transactions have been made much easier and less time-consuming. This convenience is especially impactful for people in far-flung areas, like Evelyn Alferez, a sari-sari store owner from Brgy. Lutac in the City of Naga.
As a single mom, Evelyn dedicates most of her time taking care of her daughter and her business. She admitted that with all her responsibilities, she does not have enough time to go to a payment center to settle her bills. That’s when she decided to download the MobileAP application which she came across through a Facebook ad. She then realized how easy it was to pay her bills.
“Pagdownload nako’g MobileAP, diha na nako nahibaw-an nga ani ra diay ang pinaka-easy nga mubayad ta ug bill sa kuryente,” she shared. [When I downloaded MobileAP, I found out this is the easiest way to pay for my electricity bills.]
Since then, Evelyn has used the mobile application to pay her bills and track her electricity consumption, which is essential for her as a business owner. She now does not have to spend so much time, money, and effort traveling from the mountainous barangay to the city just to pay her bills as she can do this now on her phone, right in the comfort of her home.
As MobileAP’s 500,000th registered user, Evelyn is a testament to the app’s growing impact on people’s lives. Since joining in 2023, she has been among the many whose lives have been positively transformed by MobileAP. Evelyn now uses her valuable time more efficiently, focusing on what truly matters.