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Service
Application

Payment Concerns
and Refund

Lines and Poles
Concerns

Appliance
Calculator

Apply for new services,changes, reconnections,or terminations.

Get help with refund,

overpayments, orpayment issues.

Report issues or requestchanges related to polesand lines.

Calculate your appliances'energy consumptionand its impact on your bill.

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Payment & Refund Support

Select a category to report a payment concern or request a refund.

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Request
for Refund

Request a refund for 
overpayments, bill deposits, or
special deposits.

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Transfer
of Payment

Request to transfer a 
payment that was mistakenly
applied to another account.

 

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Non Posting
of Payment

Report payments that have
not been reflected in your
account.

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View Your Electricity Bill Anytime, Anywhere with MobileAP

Aside from allowing customers to check their monthly electricity bill, MobileAP allows them to view their payment history for the past 12 months, see consumption charts to help monitor energy consumption, register multiple Visayan Electric accounts, and check the list of payment options.

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