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​Restore Your Connection

Select the scenario that best describes your current electric service status. We'll guide you through the safety requirements and documentation needed to restore your service quickly.

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Disconnected
Service

Reconnect a service that
was previously disconnected.

Home
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Meter Removed
within 1 Year

Request reconnection for
a service where the meter
was removed less than a
year ago.

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Meter Removed
more than 1 year ago

Request reconnection for
a service where the meter
was removed more than a
year ago.

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Service
Application

Payment Concerns
and Refund

Lines and Poles
Concerns

Appliance
Calculator

Apply for new services,changes, reconnections,or terminations.

Get help with refund,

overpayments, orpayment issues.

Report issues or requestchanges related to polesand lines.

Calculate your appliances'energy consumptionand its impact on your bill.

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View Your Electricity Bill Anytime, Anywhere with MobileAP

Aside from allowing customers to check their monthly electricity bill, MobileAP allows them to view their payment history for the past 12 months, see consumption charts to help monitor energy consumption, register multiple Visayan Electric accounts, and check the list of payment options.

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